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Privacy

Orange Mayonnaise processes personal data. We do this to assist you in the best possible manner. In this privacy statement we try to sketch a clear picture detailing what happens to personal data. Orange Mayonnaise follows the rules as laid down in the General Data Protection Regulation (GDPR). If there are any unanswered questions after reading this document, please email these to info@orangemayonnaise.com.

 

What is personal data? 

Personal data are any information relating to an identified or identifiable person. Examples of personal data are: name, date of birth, home address, and domicile. This information is shared whenever an order is placed or when an account is created on the website. 

 

Why do we process personal data? 

Personal data are used for different purposes. The most important purpose is to finalise an order. Personal data are required for delivering the order to the right address and to correctly process payment of the order. In addition, personal data are stored to allow us to reach out to you in case a problem arises with your order. 

 

What type of personal data do we process? 

We process personal information for various purposes. Since this information is left behind in different places, we have compiled a list of all the personal data that are stored: 

 

Data

 

What do we need it for? 

First and last name

 

These are required for moments of contact and delivery. 

E-mail address

 

The email address is required for all our email contact. 

Home address and domicile

 

The home address and domicile are required for delivering the order to the right place. 

 

Payment details

 

The payment details are required for processing, administering and verifying the payment. 

 

Telephone number

 

This allows us to establish contact quickly in case of uncertainties about an order.

 

IP-address

 

This is used to adapt a website according to personal preference and allows us to intervene in case of abuse of the website. 

 

Company name 

 

 

This information is relevant for orders made by a company. It allows us to draw up the correct invoices. Or when you would like it to be delivered at a company address.

 

 

We use the personal data for the following purposes: 

 

 

The account

 

 

This is a personal account on the website in which all personal data can be viewed and changed. If an account is created, a confirmation email is sent to the specified email address. 

 

Customer service

 

Customer data are left behind for us to know who we can contact and in what manner. 

 

Newsletters

 

 

Newsletters are only sent out if and when permission has been granted to do so. It is just as easy to subscribe, as it is to unsubscribe for the newsletter. 

 

Reviews 

 

 

We are very happy with reviews on our product and shop ! This allows everyone to get a clear picture of how other customers value the product, or the value of our company. 

 

 

Return shipping

 

This allows us to transfer the money back to the right bank account in case you are not satisfied with a product and choose to send it back. 

 

Purposes related to orders 

 

 

When an order is placed we send out a confirmation email. Similarly, a reminder is sent out in case no payment has been received. Once the order has been finalised, an email is sent asking the customer to evaluate the order.  

 

Delivery

 

Some personal information is required to deliver the product. 

 

 

We do not intend to store and process personal information of people younger than 16 years of age. However, we are not always capable of controlling whether the person placing an order is in fact 16 years or older. In case you suspect that personal data are being stored of someone younger than 16, we would like to be informed. For the matter to be dealt with, send an email to info@orangemayonnaise.com

 

Cookies

Orange Mayonnaise makes use of functional, analytical, social media and advertising cookies. More information about cookies can be found on the cookies page.  

 

Access and right to rectification 

As stated in the Personal Data Protection Act, you always have the right to access your personal information and make the necessary changes. For access and rectification, you can email info@orangemayonnaise.com.

 

How long do we store personal data? 

We do not store personal data longer than necessary. The information recorded when placing an order will be removed from our system 6 months after the order was completed. Personal data that are linked to an account are stored as long as the account remains active. In addition, you can unsubscribe from the newsletter at any moment, after which that information will also be removed immediately.

 

With what other parties do we share personal data? 

We are obliged to share personal data with Slash2; the company that maintains our web shop. They store all our data, including all personal information. 

In addition, some information will be shared with MultiSafePay, PayPal, MyParcel or DHL Express and Kiyoh. 

- All payments made for products on our website go through MultiSafePay or PayPal, hence we are obliged to share some personal information with this companie. What we share depends on the chosen payment method. 

- The order is delivered by PostNL via MyParcel (partner of PostNL) or DHL Express, which means that MyParcel or DHL Express also requires some personal information to be able to make a delivery. 

- After finalising your order, Kiyoh sends out an email asking you to evaluate the order. After placing an order, Kiyoh thus receives some personal data to be able to contact you. 

- We can also be compelled to share personal data with government institutions, however this only happens in exceptional circumstances. 

- Apart from these exceptions, we will never pass on or sell any personal data to other parties. 

 

Link to third party websites
References to websites that are not managed or maintained by Orange Mayonnaise are for information purposes only. Orange Mayonnaise is not responsible for the information contained therein, the correctness and completeness thereof and the proper functioning of the website of that third party.
 
Authority personal data
Of course we always want to help as well as possible with regard to personal data. For more information you can contact the Authority for personal data.
 
Current Privacy Statement
Orange Mayonnaise reserves the right to change this Privacy Statement. A change will be announced on this page. Please check this page regularly so that you are kept informed and are aware of any adjustments.

Disclaimer

You can visit the webshop of Orange Mayonnaise without any communication or provided information on yourself.
There are however some situations where we do need some personal or contact information of you. For example to correspond with you, to process a question, or for us to be able to process and deliver an order placed at the Orange Mayonnaise webshop.
Such personal infomation must be provided by the customer by hand.
We try to let you know at any time, before we collect personal information by means of Internet.

Pls. note; This website keeps up the number of visitors by means of a meter, the internet sites of where they come from and by means of which provider one has access to the Internet.

These results are used exclusively in non-individual, reducible form.

Collected (personal-) data will not be made available or will not be sold to third parties. Special circumstances excluded; for example if required legally.
You can also request us, to remove your personal data from our files, at every desired moment.

Remaining juridiche information

This website and all it's content (all the presented information in this webboutique) is composed and maintained with the largest possible care and carefulness.
Orange Mayonnaise tries to present you only the correct, complete and current information, however, Orange Mayonnaise accepts no resposibility regarding (typing-) faults or any other inadequacies of shown products. The content on this website and in the webshop can be changed at any moment, without further notice of, or responsibilities for Orange Mayonnaise.

Orange Mayonnaise is not responsible in any way for files or content coupled to this website or Internet sites to which is referred, or for those other websites which refer to the Orange Mayonnaise website.

Orange Mayonnaise preserve themselves the copyright on this website. Only after written permission and explicit source indication of Orange Mayonnaise, it is permitted to use the content of this website entirely or partial in any manner and copy it or spread it.

Orange Mayonnaise is not responsible for any virus or damage to your computer that has been occured after a visit of this website or webshop.

This disclaimer applies on the whole Orange Mayonnaise website. By using this website, you agree with our disclaimer.

For more information, please get in contact by info@orangemayonnaise.com.